Investigating

2026-04-21T02:37:25.914Z

Status: Investigating

OpenAI is experiencing degraded performance. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: GPT-5.4, GPT-5 Thinking, o3, and 12 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to Anthropic (Claude 4.6 Opus, etc.), AWS Bedrock (Amazon Nova Pro, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: OpenAI Status Page: https://status.openai.com

Affected components

OpenAI (Degraded performance)