For additional help, visit pieces.app/support or contact our team directly.
For additional help, visit pieces.app/support or contact our team directly.
Resolved
Auto-resolved: monitor confirms all impacted components are healthy.
Identified
What you may experience:
Cloud sync and storage are unavailable
Sign-in and account features may not work
Cloud-based AI features may fail
Real-time sync and collaboration are also unavailable
Cross-system impact: Pieces Desktop features that depend on PiecesOS cloud services are affected, including sync, cloud AI, sign-in, and real-time collaboration.
What still works:
On-device (local) AI models are fully operational
All locally saved snippets, conversations, and data are accessible
Our team is actively investigating and will provide updates as more information becomes available.